Careers

Department: Programs

FLSA Status: FT Exempt

Salary: $65,000 – $85,000/year

Reports to: Director of Programs

Effective Date: January 21, 2026

Contact: hr@mfan.org

application

To be considered for this position, please send your resume and cover letter to hr@mfan.org. 

about mfan

The Military Family Advisory Network (MFAN) is a national nonprofit dedicated to understanding and serving the modern military family. We bring together research, data, and real-life stories to inform decision-makers, create community connections, and drive solutions that improve military family well-being. We are a nimble, mission-driven team passionate about making meaningful change in the lives of those who serve and their loved ones.

job summary

The National Programs Manager plays a pivotal role in the daily execution, growth, and impact of MFAN’s programmatic initiatives, including the flagship PCS Pantry Restock Box program and Advisory Board. This role ensures seamless operational management, data-informed program refinement, and resource alignment to support military-connect families nationwide.

The ideal candidate is a systems-minded, detail-oriented project manager with strong collaboration skills. This position is well-suited for a program professional with experience in program design, data systems, and innovation who is eager to continue developing these skills in a supportive, mission-driven environment. The National Programs Manager will work closely with the Director of Programs to strengthen internal processes, support program expansion, and enhance the participant experience. This is a tremendous opportunity for a service-oriented leader to maximize and strengthen the internal capacity of a well-respected, high-impact organization.

position type / hours of work

• Full-Time, Exempt Position
• Hours: Standard hours of operation are 8 a.m. to 5 p.m. ET on Monday–Thursday and 8 a.m. to 2 p.m. ET on Fridays, unless otherwise approved by the department lead. There will be occasions when extended hours are required due to events, travel, meetings, or other requirements.
• Location: Remote. As this is a fully remote position, candidates are expected to have a dedicated workspace and access to high-speed internet. This position is limited to a candidate living in the 48 contiguous states.
• Travel: Travel is on an as-needed basis for this position and can be expected about once per quarter. Travel may be for meetings, events, presentations, etc.

duties & Responsibilities

• Oversee day-to-day management of MFAN’s programmatic initiatives, primarily the PCS Pantry Restock Box program, ensuring timely execution, quality control, and excellent participant experience.
• Monitor program inventory, workflows, logistics, and vendor relationships to ensure operational efficiency and scalability.
• Implement and refine processes to improve program responsiveness and national reach.
• Track and report key performance metrics to inform program improvement and growth.
• Partner with the Director of Programs to identify opportunities for program enhancement and long-term expansion.
• Support strategic decision-making using data, feedback, and insights from MFAN’s Program Evaluation team.
• Proactively identify risks and, in partnership with the Director of Programs, develop mitigation plans to ensure program goals and quality standards are met.
• Maintain and optimize MFAN’s CRM and program tracking systems to ensure accurate, timely data and efficient workflows.
• Support the Programs team in building dashboards, reports, and templates that strengthen program operations.
• Ensure data integrity, consistent tagging, and alignment with organizational reporting needs.
• Collect, evaluate, and organize resources that support military families; maintain up-to-date resource libraries, referral pathways, and partner offerings.
• Identify gaps in available resources and recommend new partnerships or content opportunities.
• Work closely with the Communications team to ensure all resource dissemination, messaging, and program materials adhere to MFAN brand, accessibility, and content standards.
• Participate in webinars, virtual events, and community-facing engagements to elevate program visibility.
• Support the Director of Programs with the development of project strategies and budgets.
• Support other MFAN programs and team members on an as needed basis.
• Anticipated oversight and supervision of future Program’s team staff.
• Other duties aligned with department, as assigned by Supervisor.

duties & Responsibilities

• Appreciation for military life and an understanding of the military and veteran organization landscape.
• Minimum 3 years experience managing programs, projects, or logistics in a mission-driven environment.
• Demonstrated ability to mentor, guide, or support others.
• Demonstrated ability to manage complex workflows with precision and high attention to detail, with interest in building capacity for more complex systems over time.
• Minimum 1 year experience using CRM systems or data management tools (HubSpot preferred), with a willingness to deepen technical skills as part of the role.
• Proven self-starter with strong interpersonal and time management skills.
• Proven ability to complete projects according to outline scope and timeline.
• Ability to work independently while thriving in a highly collaborative environment.
• Excellent communication and relationship-building skills with an ability to prioritize, negotiate, and work with a variety of internal and external stakeholders.

benefits

We’re proud to offer a comprehensive and people-centered benefits package designed to support your well-being both in and out of work:

• Health & Wellness: QSEHRA (Qualified Small Employer Health Reimbursement Arrangement) to help cover your health insurance and medical expenses.
• Time to Recharge: Generous vacation days, sick leave, and compassionate leave—because life happens.
• Summer Fridays: Enjoy shortened hours on Fridays during the summer months.
• 401K: Available immediately upon hire with a 3% employer match.

  We believe in flexibility, care, and supporting our team with meaningful benefits that promote balance and sustainability.

  Working conditions

  The work environment described here is representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The qualified employee will work in a dynamic home office setting, and interact with staff and consultants, and therefore may be subjected to interruptions throughout the workday. The position will require some flexible hours, and when applicable, local and national travel will be required.

Department: Communications

FLSA Status: Salary, Exempt

Salary: $70,000 – $85,000/annually

Reports to: Director of Communications

Effective Date: February 2, 2026

Contact: hr@mfan.org

application

To be considered for this position, please send your resume, cover letter, and references to hr@mfan.org.

about mfan

The Military Family Advisory Network (MFAN) is a national nonprofit dedicated to understanding and serving the modern military family. We bring together research, data, and real-life stories to inform decision-makers, create community connections, and drive solutions that improve military family well-being. We are a nimble, mission-driven team passionate about making meaningful change in the lives of those who serve and their loved ones.

job summary

The Communications Manager plays a key role in sharing MFAN’s story with the world. The Communications Manager leads the day-to-day execution of MFAN’s communications strategy, serving as the operational backbone of the communications function. This role translates strategy into action, manages campaigns and content across channels, coordinates contractors and cross-functional partners, and ensures consistent, high-quality execution. The Communications Manager also serves as the primary day-to-day backfill for the Director of Communications, supporting continuity, responsiveness, and alignment in a fast-paced, mission-driven environment.

position type / hours of work

• Full-Time, Exempt Position  

• Hours: Standard hours of operation are 8 a.m. to 5 p.m. ET on Monday–Thursday and 8 a.m. to 2 p.m. ET on Fridays, unless otherwise approved by the department lead. There will be occasions when extended hours are required due to events, travel, meetings, or other requirements. 

• Location: Remote. As this is a fully remote position, candidates are expected to have a dedicated workspace and access to high-speed internet. This position is limited to a candidate living in the 48 contiguous states. 

• Travel: Some travel necessary for events or content creation, 6-7 times per year, not to exceed more than 7 days.  

duties & Responsibilities

Content & Campaign Execution

• Manage MFAN’s editorial calendar, ensuring alignment across social media, email, and web channels.  

• Coordinate digital campaigns (earned, owned, and paid) that drive engagement and visibility.  

• Manage day-to-day workflow, tasking, and prioritization for communications contractors, ensuring alignment with strategy, timelines, and quality standards.  

• Lead tactical project management for major communications initiatives, including research releases, website redesign, brand refresh, and national campaigns, coordinating timelines, deliverables, and cross-functional inputs.  

• Support basic graphic design needs, including resizing, simple layouts, and producing on-brand visuals for social, digital, and print materials.  

• Manage MFAN’s email marketing program which includes segmenting audiences, creating campaigns, and optimizing engagement.  

• Conduct minor website updates and routine maintenance; collaborate with vendors on larger web projects.  

• Develop persuasive materials (including but not limited to slide decks, reports, and handouts) and compelling messaging for key audiences in furtherance of MFAN’s goals  

• Routinely brief Communications Director and leadership on emerging trends, issues, and external developments that could impact MFAN or the communities we serve  

Media Relations

• Draft and distribute press materials, blog posts, and talking points to support media opportunities. 

• Assist in coordinating interviews, media inquiries, and external communications logistics.  
• Monitor news coverage and track performance of earned media placements.  

Brand Control & Coordination

• Ensure all communications are on-brand, accurate, and aligned with MFAN’s tone and visual identity.  

• Collaborate with partners, contractors, vendors and internal teams on storytelling initiatives, including videos, digital media assets, podcasts, reports, and campaigns.  

• Maintain and organize MFAN’s digital asset library, including photos, videos, and other creative materials.  

• Support communications aspects of MFAN events, including promotion, collateral creation, attendance, and content capture.  

Analytics & Reporting

• Track performance metrics across web, social, and email channels.  

• Aggregate and synthesize communications performance data for inclusion in monthly, quarterly, and annual organizational reports.  

• Deliver actionable insights to inform communications strategy and audience engagement.  

• Quickly and creatively synthesize and communicate various data sets. 

Additional Responsibilities

• Anticipated oversight and supervision of future Communications staff and contractors.  

• Other duties aligned with department, as assigned by Supervisor. 

Required Experience and Skills

• 5+ years of experience in communications, marketing, or public affairs. 

• Exceptional writing, editing, and storytelling skills with strong attention to detail. 

• Familiarity with content creation tools, such as Canva, Adobe Suite, Sprout Social 

• Experience managing external communications for an organization or brand. 

• Proficiency with email marketing tools (e.g., Mailchimp, Constant Contact) and website CMS (WordPress preferred). 

• Ability to interpret analytics and translate insights into actions. 

• Mission-driven mindset with interest in issues affecting military-connected families. 

Preferred Experience

• Experience with media relations or public affairs. 

• Familiarity with digital ad management (Google, Meta, or LinkedIn Ads). 

• Knowledge of nonprofit communications or advocacy work 

• Comfort with content creation including short form video, photography, graphic design, and writing for diverse media formats. 
• Experience supporting communications aspects of small and large-scale events. 

Benefits

We’re proud to offer a comprehensive and people-centered benefits package designed to support your well-being both in and out of work: 

• Health & Wellness: QSEHRA (Qualified Small Employer Health Reimbursement Arrangement) to help cover your health insurance and medical expenses. 

• Time to Recharge: Generous vacation days, sick leave, and compassionate leave—because life happens. 

• Summer Fridays: Enjoy shortened hours on Fridays during the summer months. 

• 401K: Available immediately upon hire with a 3% employer match.  

We believe in flexibility, care, and supporting our team with meaningful benefits that promote balance and sustainability. 

Working Conditions

The work environment described here is representative of those an employee encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The qualified employee will work in a dynamic home office setting, and interact with staff and consultants, and therefore may be subjected to interruptions throughout the workday. The position will require some flexible hours, and when  applicable, local and national travel will be required. 

Equal Employment Opportunity Statement

MFAN is an equal employment opportunity employer. Employment decisions are made based on qualifications, merit, and organizational needs. MFAN does not discriminate against employees or applicants in any aspect of employment and prohibits harassment of any kind, in accordance with applicable federal, state, and local laws. 

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.