Careers

Department: Advancement

FLSA Status: Exempt

Salary: $160,000 – $190,000

Reports to: CEO

Effective Date: May 22, 2026

Contact: hr@mfan.org

aPPLICATION

To be considered, please submit a cover letter, resume, and a minimum of three professional references to hr@mfan.org. References should include name, phone number, email, and relationship with the candidate. Applications will be reviewed on a rolling basis until the position is filled.

about MFAn

The Military Family Advisory Network (MFAN) is a national nonprofit dedicated to understanding and serving the modern military family. We bring together research, data, and real-life stories to inform decision-makers, create community connections, and drive solutions that improve military family well-being.

MFAN is a nimble, mission-driven organization with a strong track record of turning insights into action. We are entering a period of significant growth and are looking for leaders who can help us scale our impact with discipline, creativity, and urgency.

job summary

MFAN seeks a Chief Advancement Officer to lead and grow the organization’s fundraising, communications, public affairs, and stakeholder engagement efforts.

This is a senior leadership role for a strategic, action-oriented, and entrepreneurial advancement professional who can build the systems, relationships, team, and revenue strategy needed to support MFAN’s next phase of growth.

While MFAN is a nonprofit, the organization operates with the discipline, pace, and accountability of a high-performing business. The right candidate will know how to pair mission with execution, relationship-building with revenue generation, and big-picture strategy with measurable results.

MFAN is looking for a self-starter who can see around corners, identify opportunities, create structure where it does not yet exist, and move priorities forward. The successful candidate will bring ideas, judgment, urgency, and follow-through.

The Chief Advancement Officer will be both strategic and hands-on. They will set vision, manage people, close major opportunities, strengthen MFAN’s brand, and build the infrastructure needed for sustainable growth. They must be comfortable operating in a fast-moving environment where opportunities emerge in real time and strong judgment is needed to determine what to pursue, what to delegate, and what to decline.

The ideal candidate has a strong track record of identifying, cultivating, closing, and growing major funding relationships across corporate, foundation, individual, and other philanthropic channels. They should be comfortable working directly with the CEO, Board, senior leaders, donors, corporate partners, media, and external stakeholders, and serving as a visiblespokesperson for MFAN in funder conversations, speaking engagements, public forums, and media opportunities.

This person must also be an effective people leader who can supervise, support, and further develop a highly skilled and capable team. The right leader will empower staff and consultants to operate at a high level by setting clear priorities, removing barriers, strengthening systems, creating accountability, and giving team members the direction, trust, and support they need to do their best work.

MFAN is also looking for a leader who understands that growth requires modern infrastructure. The successful candidate should be open to leveraging AI, automation, CRM discipline, and agentic solutions to improve systems, increase team capacity, strengthen donor and stakeholder engagement, and support smarter, faster execution.

Experience in an agency, consulting, public affairs, communications, corporate social impact, or other fast-paced external relations environment is a plus, particularly for candidates who have led cross-functional teams, managed multiple clients or stakeholders, and translated strategy into execution.

A growth mindset, entrepreneurial spirit, high standards, strong judgment, and an authentic commitment to improving outcomes for military and veteran families are essential.

The Chief Advancement Officer is a member of MFAN’s senior leadership team and will play a central role in shaping the organization’s future.

LeADERSHIP EXPECTATIONS

The Chief Advancement Officer will operate as a senior enterprise leader, not only as the head of adepartment. This person should be able to anticipate needs, identify opportunities, solve problems, and bring forward clear recommendations.

The successful candidate will be

• A self-starter: Able to identify opportunities, create structure, solve problems, and move priorities forward without waiting for step-by-step direction.
• A strong people leader: Able to empower, focus, and develop a highly skilled team with clarity, accountability, trust, and care.
• A revenue creator: Confident identifying prospects, building relationships, making the ask, closing opportunities, and growing long-term investment.
• Business-minded and mission-driven: Able to bring structure, accountability, revenue discipline, and operational rigor while staying deeply connected to MFAN’s purpose.
• A builder: Energized by creating systems, improving workflows, growing teams, and scaling impact.
• Operationally disciplined: Able to translate relationships and opportunities into clear CRM practices, philanthropic calendars, workflows, reporting, and measurable revenue progress.
• Modern and systems-minded: Open to using AI, automation, and agentic solutions to improve workflows, increase team capacity, strengthen donor engagement, and support responsible growth.
• Externally fluent: Comfortable engaging donors, executives, partners, media, and community leaders.
• Strategic and practical: Able to see the big picture while managing the details required to deliver.
• Collaborative: Skilled at working across departments and aligning people around shared goals.
• Polished and authentic: Able to represent MFAN with credibility, warmth, and professionalism.
• Mission-driven: Committed to using data, partnerships, and action to improve life for military families.

position type / hours of work

• Full-Time, Exempt Position
• Hours: Standard hours of operation are 8 a.m. to 5 p.m. ET on Monday–Thursday and 8 a.m. to 2 p.m. ET on Fridays, unless otherwise approved by the department lead. There will be occasions when extended hours are required due to events, travel, meetings, or other requirements.
• Location: Remote. As this is a fully remote position, candidates are expected to have a dedicated workspace and access to high-speed internet. This position is limited to a candidate living in the 48 contiguous states.
• Travel: Travel is required on an as-needed basis for this position and is expected at a minimum of once per month. Travel may include donor meetings, Board meetings, events, presentations, conferences, partner engagements, and other organizational priorities.

duties & Responsibilities

1. Financial Leadership & Strategy Advancement Strategy & Revenue Growth

• Design, lead, and execute a comprehensive advancement strategy that grows revenue across corporate partnerships, foundation grants, major gifts, individual giving, campaigns, events, and other funding channels.
• Identify, cultivate, solicit, close, and steward six- and seven-figure funding opportunities.
• Proactively identify new funding opportunities, partnership pathways, and revenue strategies aligned with MFAN’s mission, data, programs, and long-term growth goals.
• Build and manage a strong donor and prospect pipeline, with clear systems for moves management, follow-up, reporting, and accountability.
• Develop advancement plans that reflect strong fluency with philanthropic calendars, including corporate giving cycles, foundation deadlines, campaign timelines, fiscal year planning, stewardship moments, and major donor cultivation rhythms.
• Partner closely with the CEO and Board of Directors to open doors, deepen relationships, and convert strategic opportunities into meaningful investment.
• Develop compelling funding opportunities that align MFAN’s research, programs, priorities, and impact with donor, corporate, foundation, and partner interests.
• Strengthen MFAN’s ability to grow cash reserves and pursue long-term sustainability, including future campaign and endowment opportunities.
• Track fundraising performance, analyze progress against goals, and adjust strategies as needed to meet or exceed revenue targets.

2. Donor and Partner Engagement

• Build and deepen relationships with current and prospective donors, corporate partners, foundations, high-level volunteers, and other key stakeholders.
• Create and implement a donor stewardship strategy that ensures funders are informed, valued, and connected to MFAN’s impact.
• Lead the development of high-quality proposals, reports, briefings, sponsorship opportunities, and donor-facing materials.
• Plan and oversee donor cultivation and recognition opportunities, including briefings, events, meetings, and strategic convenings.
• Ensure MFAN’s external relationships are managed with professionalism, responsiveness, and a focus on long-term partnership.

3. Team Leadership and Management

• Lead, manage, and further develop MFAN’s advancement team, including development, communications, events, contractors, and future departmental staff.
• Bring clarity, structure, accountability, and strategic direction to a growing team.
• Build a high-performing, action-oriented team culture with clear priorities, strong communication, measurable goals, and accountability.
• Coach and mentor staff with varying levels of experience while ensuring work is executed at a high standard.
• Establish clear ownership, decision-making norms, timelines, and performance expectations across the advancement team.
• Empower team members to lead within their areas of expertise while ensuring strong coordination and alignment with organizational priorities.
• Identify gaps, bottlenecks, and opportunities for improvement, then proactively recommend and implement solutions.
• Manage cross-functional projects and ensure alignment between advancement, research, programs, finance, operations, and executive leadership.
• Create systems and workflows that improve efficiency, coordination, and follow-through across a remote team.
• Help shape the structure of the advancement department as MFAN grows.

4. Communications, Brand, and Public Affairs

• Lead an integrated communications strategy that strengthens MFAN’s visibility, credibility, and reach with donors, military families, partners, media, and the broader public.
• Serve as a spokesperson for MFAN with funders, partners, media, and external audiences, including through speaking engagements, briefings, panels, interviews, and other public-facing opportunities.
• Ensure MFAN’s messaging clearly communicates the organization’s mission, data, impact, and role in driving solutions.
• Oversee the development of compelling storytelling, marketing materials, donor communications, digital content, campaigns, reports, and public-facing materials.
• Lead communications efforts connected to major announcements, research releases, events, partnerships, and organizational milestones.
• Oversee MFAN’s communications team and contractors, including work related to brand strategy, website updates or relaunches, media relations, digital engagement, and public affairs.
• Ensure all external communications are clear, accurate, polished, and aligned with MFAN’s voice and strategic priorities.

5. Technology, Systems, and Innovation

• Evaluate and adopt tools, systems, and workflows that improve advancement operations, team efficiency, donor engagement, and organizational visibility.
• Lead the effective integration and use of MFAN’s CRM, Bloomerang, ensuring it supports donor cultivation, moves management, stewardship, reporting, forecasting, segmentation, and team accountability.
• Explore responsible uses of AI, automation, and agentic solutions to increase team capacity, reduce manual work, strengthen follow-up, and support smarter decision-making.
• Ensure technology and systems are implemented thoughtfully, with appropriate attention to data quality, privacy, accuracy, and staff adoption.
• Partner with senior leadership to identify where modern tools can help MFAN scale without losing the quality, judgment, and relationship-driven approach that define the organization.

6. Board and Executive Engagement

• Serve as the primary staff liaison to the Board Advancement Committee, ensuring the committee is strategically engaged, well-prepared, and equipped to support revenue growth, donor cultivation, corporate and foundation engagement, and broader advancement priorities.
• Work closely with the CEO and senior leadership team to develop and implement annual and multi-year advancement goals.
• Support and engage the Board of Directors in fundraising, donor cultivation, stakeholder engagement, and strategic relationship-building.
• Provide regular updates to the Board and senior leadership on fundraising progress, pipeline development, communications priorities, risks, and opportunities.
• Help identify and cultivate potential Board members, advisors, ambassadors, and high- level volunteers who can advance MFAN’s mission and growth.

7. Budget, Systems, and Operations

• Prepare and manage the advancement department budget in partnership with finance and operations leadership.
• Ensure fundraising projections, revenue tracking, donor records, and reporting systems are accurate, timely, and useful for decision-making.
• Strengthen donor database use, Bloomerang adoption, pipeline management, reporting, forecasting, and advancement operations.
• Ensure fundraising activities are planned and executed in alignment with philanthropic calendars, donor cycles, reporting deadlines, campaign timelines, and organizational budget planning.
• Monitor trends in philanthropy, corporate social impact, nonprofit communications, and military/veteran community support to identify opportunities for innovation and growth.
• Lead special projects and other duties as assigned.

required qualifications

• Bachelor’s degree or equivalent professional experience.
• At least 8 years of progressively responsible experience in fundraising, advancement, external affairs, communications, corporate partnerships, or a related field.
• At least 3–5 years of senior leadership experience, including managing people and teams.
• Demonstrated success securing six-figure gifts or partnerships; experience securing seven-figure commitments strongly preferred.
• Experience in remote and national fundraising environments where relationship-building occurs primarily through strategic outreach, virtual engagement and travel rather than local proximity or community presence.
• Proven ability to identify prospects, build relationships, close opportunities, and grow long-term funding partnerships.
• Experience leading or contributing to multi-channel fundraising strategies, including corporate, foundation, individual, major gift, campaign, sponsorship, or grant revenue.
• Strong people leadership skills, including experience managing, mentoring, and developing staff in a remote or hybrid environment.
• Experience leading integrated communications, marketing, public affairs, or brand strategy.
• Strong executive presence, public speaking ability, and comfort representing an organization with funders, partners, media, and external audiences.
• Excellent writing, editing, presentation, and relationship-building skills.
• Ability to work effectively with a CEO, Board of Directors, senior leadership team, staff, donors, corporate partners, external stakeholders, and advisors.
• Strong project management skills, with the ability to move multiple priorities forward simultaneously.
• Knowledge of nonprofit financials, fundraising metrics, donor management systems, and advancement operations.
• Experience using a CRM or donor management system to support donor cultivation, moves management, stewardship, reporting, and revenue forecasting; experience with Bloomerang strongly preferred.
• Strong understanding of philanthropic calendars, including corporate giving cycles, foundation timelines, campaign planning, stewardship rhythms, and donor cultivation windows.
• Comfort with modern workplace technology and openness to using AI, automation, and other emerging tools to improve effectiveness and scale responsibly.
• Excellent judgment, discretion, professionalism, and integrity.
• A proactive, solutions-oriented approach and the ability to operate effectively in a fast-paced, growing organization.
• Authentic commitment to MFAN’s mission and to improving outcomes for military and veteran families.

preferred skills

• Experience in an agency, consulting, public affairs, communications, corporate social impact, or other fast-paced client- or stakeholder-driven environment.
• Experience working with or within the military, veteran, or nonprofit ecosystem.
• Experience developing and executing an integrated communications strategy for a national nonprofit or mission-driven organization.
• Experience leading organizational growth, change management, brand evolution, or strategic planning efforts.
• Experience managing high-profile events, media moments, donor briefings, or public-facing campaigns.
• Experience working with corporate partners, foundations, high-net-worth individuals, and Board-level stakeholders.
• Direct experience with Bloomerang or similar nonprofit CRM platforms.
• Experience building annual advancement calendars that integrate fundraising, communications, stewardship, reporting, events, Board engagement, and campaign milestones.
• Experience evaluating or implementing AI, automation, CRM, donor intelligence, workflow, or other technology-enabled solutions in a professional setting.
• Master’s degree or advanced professional training in nonprofit management, business, communications, public affairs, philanthropy, or a related field.

benefits

We’re proud to offer a comprehensive and people-centered benefits package designed to support your well-being both in and out of work:

• Health & Wellness: QSEHRA (Qualified Small Employer Health Reimbursement Arrangement) to help cover your health insurance and medical expenses.
• Time to Recharge: Generous vacation days, sick leave, and compassionate leave—because life happens.
• Summer Fridays: Enjoy shortened hours on Fridays during the summer months.
• 401K: Available immediately upon hire with a 3% employer match.

We believe in flexibility, care, and supporting our team with meaningful benefits that promote balance and sustainability.

Working conditions

The work environment described here is representative of those an employee encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The qualified employee will work in a dynamic home office setting, and interact with staff and consultants, and therefore may be subjected to interruptions throughout the workday. The position will require some flexible hours, and when applicable, local and national travel will be required.

Equal employment opportunity statement

MFAN is an equal employment opportunity employer. Employment decisions are made based on qualifications, merit, and organizational needs. MFAN does not discriminate against employees or applicants in any aspect of employment and prohibits harassment of any kind, in accordance with applicable federal, state, and local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Department: Operations

FLSA Status: Exempt

Salary: $170,000 – $210,000

Reports to: CEO

Effective Date: April 27, 2026

Contact: hr@mfan.org

application

To be considered, please submit a cover letter, resume, and a minimum of three professional references to hr@mfan.org. References should include name, phone number, email, and relationship with the candidate. Applications will be reviewed on a rolling basis until the position is filled.

job summary

The Military Family Advisory Network (MFAN), a national 501(c)(3) nonprofit, is seeking a Chief Financial Officer (CFO) to join its executive leadership team at a pivotal moment of growth.

MFAN is widely recognized for its data-informed, solutions-oriented approach and trusted relationships across sectors. Following the development of an ambitious 10-year vision, the organization is entering a new phase of strategic expansion—diversifying revenue, strengthening infrastructure, and deepening its national impact.

This role carries enterprise-level responsibility for financial decision-making, including oversight of capital allocation, investment strategy, and financial systems. The CFO will serve as a strategic and hands-on partner to the CEO and Board of Directors, leading MFAN’s financial strategy, operations, and long-term sustainability. This leader will bring deep nonprofit financial expertise and the ability to translate complex financial insights into clear, actionable guidance for a Board composed largely of corporate leaders.

This is a unique opportunity for a mission-driven financial leader who thrives in growth environments and is excited to build systems, guide investments, and help scale an organization with national influence.

position type / hours of work

• Full-Time, Exempt Position
• Hours: Standard hours of operation are 8 a.m. to 5 p.m. ET on Monday–Thursday and 8 a.m. to 2 p.m. ET on Fridays, unless otherwise approved by the department lead. There will be occasions when extended hours are required due to events, travel, meetings, or other requirements.
• Location: Remote. As this is a fully remote position, candidates are expected to have a dedicated workspace and access to high-speed internet. This position is limited to a candidate living in the 48 contiguous states.
• Travel: Travel is on an as-needed basis for this position. Travel may include meetings, events, presentations, etc.

duties & Responsibilities

1. Financial Leadership & Strategy 

• Partner with the CEO, executive team, and Board of Directors to shape long-term financial strategy aligned with organizational growth and mission
• Serve as a strategic thought partner in evaluating new business models, partnerships, and revenue diversification opportunities
• Provide clear financial analysis, forecasting, and scenario modeling to guide decision-making and risk management
• Lead scenario planning and modeling for new revenue streams, including government funding and earned income initiatives
• Develop and implement investment strategies to grow reserves and endowment funds in accordance with the organization’s policies and risk tolerance
• Ensure financial strategy enables and accelerates mission impact, particularly in translating data-driven insights into scalable programs and solutions.

2. Financial Management & Accounting

• Oversee all accounting, budget, and audit functions, ensuring compliance with GAAP and nonprofit standards
• Develop and maintain effective internal controls, policies, and procedures to safeguard assets and ensure financial accuracy
• Prepare and present timely, accurate, and insightful financial reports and dashboards for leadership, funders, and the Board
• Lead the organization’s annual budgeting process and monitor performance against budget
• Ensure compliance with grant and contract requirements, including systems and processes needed to secure and manage government funding

3. Systems & Infrastructure

• Lead the modernization and scaling of MFAN’s financial infrastructure, including systems, reporting, and processes
• Oversee the selection and implementation of financial systems that support organizational growth
• Establish and document financial policies and procedures to drive clarity, consistency, and scalability
• Build and lead a high-performing finance function, developing talent and ensuring strong operational execution

4. Governance & External Relationships

• Serve as primary liaison to the Finance & Audit Committee of the Board of Directors
• Ensure the Board has the financial clarity and confidence needed to make informed strategic decisions
• Translate nonprofit financial structures (e.g., restricted funding, grant compliance, cash flow variability) into clear, relevant insights for a corporate-oriented Board
• Partner with the Board’s Finance Committee to oversee investment advisors and ensure prudent stewardship of organizational assets
• Oversee the annual audit process, ensuring accuracy, timeliness, and responsiveness
• Build and maintain strong relationships with auditors, banks, investment advisors, and key funders
• Experience navigating complex stakeholder environments, including corporate, philanthropic, and government partners, is highly valued

5. Leadership & Culture

• Build and lead a high-performing finance team, setting clear expectations and fostering a culture of accountability and continuous improvement
• Serve as a visible leader of MFAN’s values and culture
• Act as a trusted thought partner to the CEO and executive team
• Collaborate across departments to support organizational effectiveness and growth

required Experience & skills

• 10+ years of progressive financial leadership experience, including at least 5 years in a senior management role within a nonprofit organization of comparable complexity
• Deep knowledge of nonprofit GAAP and experience managing audits and complex grant funding
• Proven success leading financial strategy, forecasting, and risk management in a growing organization
• Demonstrated experience with investment management, including reserves, endowments, and oversight of investment advisors
• Experience with financial systems selection and implementation
• Track record of building and leading high-performing teams
• Demonstrated ability to translate nonprofit financial structures into clear, actionable insights for corporate-oriented Board members
• Excellent communication skills with the ability to influence and guide non-financial stakeholders
• Strong judgement, strategic thinking, and attention to detail
• Ability to thrive in a fast-paced, evolving organization
• CPA, MBA, or CFA designation strongly preferred

benefits

We’re proud to offer a comprehensive and people-centered benefits package designed to support your well-being both in and out of work:

• Health & Wellness: QSEHRA (Qualified Small Employer Health Reimbursement Arrangement) to help cover your health insurance and medical expenses.
• Time to Recharge: Generous vacation days, sick leave, and compassionate leave—because life happens.
• Summer Fridays: Enjoy shortened hours on Fridays during the summer months.
• 401K: Available immediately upon hire with a 3% employer match.

We believe in flexibility, care, and supporting our team with meaningful benefits that promote balance and sustainability.

Working conditions

The work environment described here is representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The qualified employee will work in a dynamic home office setting, and interact with staff and consultants, and therefore may be subjected to interruptions throughout the workday. The position will require some flexible hours, and when applicable, local and national travel will be required.

EEO/DE&I Statement

MFAN provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Department: Insights

FLSA Status: Exempt

Salary: $110,000 – $130,000

Reports to: Vice President of Research & Evaluation

Effective Date: April 27, 2026

Contact: hr@mfan.org

application

To be considered, please submit a cover letter, resume, and a minimum of three professional references to hr@mfan.org. References should include name, phone number, email, and relationship with the candidate. Applications will be reviewed on a rolling basis until the position is filled.

ABOUt mfan

The Military Family Advisory Network (MFAN) is a national nonprofit dedicated to understanding and serving the modern military family. We bring together research, data, and real-life stories to inform decision-makers, create community connections, and drive solutions that improve military family well-being. We are a nimble, missiondriven team passionate about making meaningful changes in the lives of those who serve and their loved ones.

job summary

The Director of Impact Assessment leads the development of MFAN’s approach to understanding, measuring, and strengthening impact across the military family ecosystem. This role is responsible for translating research and measurement into practical frameworks that guide decision-making, evaluate effectiveness, and support continuous improvement among partners, funders, and stakeholders.

This role will design and implement MFAN’s impact assessment strategy, including the development of evaluation frameworks, approaches to collective impact measurement, and tools that support transparency and accountability across the field. Working closely with research, measurement, and data teams, the Director of Impact Assessment ensures that insights are meaningfully applied and that MFAN’s work contributes to realworld change.

This is a strategic leadership role for someone who can bridge data and action, ensuring that measurement is not only rigorous, but useful, credible, and aligned with the needs of the ecosystem.

position type / hours of work

• Full-Time, Exempt Position
• Hours: Standard hours of operation are 8 a.m. to 5 p.m. ET on Monday–Thursday and 8 a.m. to 2 p.m. ET on Fridays, unless otherwise approved by the department lead. There will be occasions when extended hours are required due to events, travel, meetings, or other requirements.
• Location: Remote. As this is a fully remote position, candidates are expected to have a dedicated workspace and access to high-speed internet. This position is limited to a candidate living in the 48 contiguous states.
• Travel:Travel is required for conferences, partner meetings, research-related engagements, and staff retreats (approximately 4-5 times a year).

duties & Responsibilities

• Design and lead MFAN’s impact assessment strategy in alignment with organizational priorities and long-term vision
• Develop frameworks for evaluating programs, initiatives, and ecosystem-level outcomes
• Define approaches to collective impact measurement that reflect the complexity of military family wellbeing
• Monitor and analyze trends, needs, and gaps across the military family support ecosystem, leveraging research, partner insights, and external data sources
• Conduct landscape and ecosystem analyses to identify areas of opportunity, unmet need, and potential intervention
• Synthesize insights across research, measurement, and partner data to inform strategic decision-making and resource allocation
• Identify patterns in programmatic effectiveness and ecosystem performance and translate these insights into recommendations for investment and action
• Translate research findings and measurement tools into actionable frameworks that guide decision-making for internal and external stakeholders
• Support partners and stakeholders in understanding and applying insights to improve programs and investments
• Engage with partners, funders, and stakeholders to support the use of data and insights in decision-making
• Design and implement evaluation approaches for external partners • Identify opportunities to assess effectiveness, outcomes, and progress across the ecosystem of support
• Establish processes for learning, adaptation, and continuous improvement based on findings
• Ensure alignment between MFAN’s research, measurement, and impact efforts
• Contribute to the development of shared understanding and alignment across the ecosystem
• Support the advancement of transparency and accountability practices within the field
• Partner with Research to ensure evaluation frameworks are grounded in rigorous evidence
• Collaborate with members of the insights team to align impact approaches with structured tools
• Work with Data & Analytics to ensure access to relevant data and reporting tools
• Build and lead the impact assessment function over time, including hiring and developing team members
• Foster a collaborative and learning-oriented environment focused on practical application and improvement
• Manage external evaluators, consultants, and partners as needed
• Other duties as assigned

required Experience & skills

• Advanced degree (Master’s or Ph.D.) in evaluation, public policy, social science, or a related field
• 7+ years of experience in program evaluation, impact assessment, or applied research
• Demonstrated experience designing and implementing evaluation frameworks in complex environments
• Strong understanding of collective impact models or systems-level change
• Ability to translate data and research into actionable recommendations
• Experience working with diverse stakeholders, including funders, nonprofits, and policymakers
• Strong communication and facilitation skills
• Experience managing projects and coordinating across teams

preferred skills

• Experience supporting organizations in applying data to decision-making
• Experience working with large-scale datasets or integrating quantitative and qualitative insights into evaluation
• Familiarity with issues impacting military families or related populations
• Familiarity with survey platforms such as Qualtrics
• Familiarity with issues impacting military families or related populations

benefits

We’re proud to offer a comprehensive and people-centered benefits package designed to support your well-being both in and out of work:

• Health & Wellness: QSEHRA (Qualified Small Employer Health Reimbursement Arrangement) to help cover your health insurance and medical expenses.
• Time to Recharge: Generous vacation days, sick leave, and compassionate leave—because life happens.
• Summer Fridays: Enjoy shortened hours on Fridays during the summer months.
• 401K: Available immediately upon hire with a 3% employer match.

We believe in flexibility, care, and supporting our team with meaningful benefits that promote balance and sustainability.

Working conditions

The work environment described here is representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The qualified employee will work in a dynamic home office setting, and interact with staff and consultants, and therefore may be subjected to interruptions throughout the workday. The position will require some flexible hours, and when applicable, local and national travel will be required.

EEO/DE&I Statement

MFAN provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Department: Programs

FLSA Status: Exempt

Salary: $70,000 – $85,000

Reports to: Director of Programs

Effective Date: May 5, 2026

Contact: hr@mfan.org

application

To be considered, please submit a cover letter, resume, and a minimum of one professional reference to hr@mfan.org. References should include name, phone number, email, and relationship with the candidate. The application will remain open until the position is filled.

ABOUt mfan

The Military Family Advisory Network (MFAN) is a national nonprofit dedicated to understanding and serving the modern military family. We bring together research, data, and real-life stories to inform decision-makers, create community connections, and drive solutions that improve military family well-being. We are a nimble, mission-driven team passionate about making meaningful changes in the lives of those who serve and their loved ones.

job summary

The Regional Manager – South is a critical member of MFAN’s Programs team responsible for ensuring high-quality implementation of MFAN programs—particularly the PCS Pantry Restock Box program—across a portfolio of installation sites in Texas and Tampa, Florida. This role serves as MFAN’s primary representative to installation leadership, local community partners, and regional stakeholders, ensuring programs are delivered with excellence and aligned with MFAN’s strategic priorities.

The Regional Manager will develop, support, and oversee Local Area Leads, ensuring each site is equipped to implement programs effectively while fostering strong local relationships. As MFAN expands into new areas, the Regional Manager will build, strengthen, and sustain partnerships, while at legacy sites, they will maintain longstanding relationships and conduct quarterly site visits to brief leaders, assess program performance, and reinforce MFAN’s presence on the installation.

Working closely with the National Programs Manager, the Regional Manager will leverage national level data and insights to guide regional decision–making, identify opportunities for growth, mitigate challenges, and support consistency across sites.

position type / hours of work

• Full-Time, Exempt Position
• Hours: Standard hours of operation are 8 a.m. to 5 p.m. ET on Monday–Thursday and 8 a.m. to 2 p.m. ET on Fridays, unless otherwise approved by the department lead. There will be occasions when extended hours are required due to events, travel, meetings, or other requirements.
• Location: Remote (Field-Based). Candidates must be based in the Tampa, FL (MacDill AFB) region – or within reasonable driving distance – to support regular in-person engagement at installation. Candidates are expected to have a dedicated workspace and access to high-speed internet.
• Travel: Travel frequently throughout the region for site visits, leadership briefings, partnership meetings, outreach events, and program support is required.

duties & Responsibilities

Regional Relationship Management & Community Engagement

• Serve as MFAN’s primary relationship manager with installation leadership, local military commands, community partners, and service organizations across the region.
• Build new partnerships during site expansion, including initiating introductions and establishing MFAN’s presence on new installations.
• Maintain and strengthen relationships at legacy sites, ensuring continuity, trust, and long-term engagement with key local stakeholders.
• Conduct quarterly site visits at each location to brief installation leadership on program performance, share updates, gather feedback, and identify opportunities for deeper collaboration.
• Represent MFAN at regional events, meetings, and presentations, ensuring MFAN’s mission and programs are well understood and visible within the community.

Multi-site Leadership & Oversight

• Supervise, coach, and support local staff across multiple geographically dispersed installations.
• Ensure consistent delivery of program activities across the region, providing operational guidance and oversight.
• Conduct regular virtual check-ins and performance reviews with local staff.
• Serve as an escalation point for site level challenges, including logistics, stakeholder concerns, and staffing needs.

Data-Informed Strategy & Decision Making

• Collaborate closely with the National Programs Manager to receive and interpret program–wide data, dashboards, and trend analyses.
• Use data insights to set regional priorities, adjust implementation strategies, and inform resource allocation.
• Provide feedback on regional performance, emerging needs, and community trends to senior leadership.

Coaching, Development & Talent Support

• Mentor local staff, offering ongoing guidance related to stakeholder management, outreach, operations, and program standards.
• Identify staff development needs and help shape professional growth opportunities.
• Support onboarding of new Local Area Leads, ensuring strong alignment with MFAN’s culture and expectations.

Operational Oversight & Problem Solving

• Oversee regional implementation logistics, ensuring sites are adequately supported and equipped.
• Troubleshoot operational issues including supply chain challenges, staffing gaps, event planning, and relationship complications.
• Ensure all site activities comply with MFAN’s quality standards, grant requirements, and data tracking protocols.

Internal Collaboration & Communication

• Act as the bridge between national program leadership and regional sites, translating organizational priorities into clear, actionable guidance.
• Collaborate with other internal teams to support site–level execution.
• Ensure Local Area Leads have the tools, information, and support they need to succeed.

Travel & Flexibility

• Travel frequently throughout the region for site visits, leadership briefings, partnership meetings, outreach events, and program support.
• Adapt quickly to shifting site needs, unexpected challenges, or emerging community issues.

required Experience & skills

• 3+ years of experience managing programs, projects, or operations in a mission-driven, nonprofit, or community-based environment.
• Experience supporting regional or multi-site program implementation, including logistics coordination and resource planning.
• Proven ability to build and sustain relationships with senior leaders, community partners, and external stakeholders.
• Experience supporting or managing dispersed teams, including mentoring staff and providing constructive feedback.
• Strong data literacy and ability to interpret information to guide decision-making and regional implementation.
• Excellent communication and presentation skills, with the ability to engage leadership, partners, and community audiences.
• Ability to translate organizational goals into practical direction for site or field staff.
• Demonstrated ability to troubleshoot operational, logistical, and relationship-based challenges.
• Must reside in Tampa, Florida (MacDill AFB) region.

preferred skills

• Experience working with military or military-connected communities.
• Experience in regional program management or overseeing work across multiple locations.
• Familiarity with program implementation and budget/resource management.
• Military-connected candidates are strongly encouraged to apply.

benefits

We’re proud to offer a comprehensive and people-centered benefits package designed to support your well-being both in and out of work:

• Health & Wellness: QSEHRA (Qualified Small Employer Health Reimbursement Arrangement) to help cover your health insurance and medical expenses.
• Time to Recharge: Generous vacation days, sick leave, and compassionate leave—because life happens.
• Summer Fridays: Enjoy shortened hours on Fridays during the summer months.
• 401K: Available immediately upon hire with a 3% employer match.

We believe in flexibility, care, and supporting our team with meaningful benefits that promote balance and sustainability.

Working conditions

The work environment described here is representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The qualified employee will work in a dynamic home office setting, and interact with staff and consultants, and therefore may be subjected to interruptions throughout the workday. The position will require some flexible hours, and when applicable, local and national travel will be required.

EEO/DE&I Statement

MFAN is an equal employment opportunity employer. Employment decisions are made based on qualifications, merit, and organizational needs. MFAN does not discriminate against employees or applicants in any aspect of employment and prohibits harassment of any kind, in accordance with applicable federal, state, and local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Department: Programs

FLSA Status: Exempt

Salary: $70,000 – $85,000

Reports to: Director of Programs

Effective Date: May 5, 2026

Contact: hr@mfan.org

application

To be considered, please submit a cover letter, resume, and a minimum of one professional reference to hr@mfan.org. References should include name, phone number, email, and relationship with the candidate. The application will remain open until the position is filled.

ABOUt mfan

The Military Family Advisory Network (MFAN) is a national nonprofit dedicated to understanding and serving the modern military family. We bring together research, data, and real-life stories to inform decision-makers, create community connections, and drive solutions that improve military family well-being. We are a nimble, mission-driven team passionate about making meaningful changes in the lives of those who serve and their loved ones.

job summary

The Regional Manager – North is a critical member of MFAN’s Programs team responsible for ensuring high-quality implementation of MFAN programs—particularly the PCS Pantry Restock Box program—across a portfolio of installation sites in Jacksonville, NC, and Hampton Roads, VA. This role serves as MFAN’s primary representative to installation leadership, local community partners, and regional stakeholders, ensuring programs are delivered with excellence and aligned with MFAN’s strategic priorities.

The Regional Manager will develop, support, and oversee Local Area Leads, ensuring each site is equipped to implement programs effectively while fostering strong local relationships. As MFAN expands into new areas, the Regional Manager will build, strengthen, and sustain partnerships, while at legacy sites, they will maintain longstanding relationships and conduct quarterly site visits to brief leaders, assess program performance, and reinforce MFAN’s presence on the installation.

Working closely with the National Programs Manager, the Regional Manager will leverage national level data and insights to guide regional decision–making, identify opportunities for growth, mitigate challenges, and support consistency across sites.

position type / hours of work

• Full-Time, Exempt Position
• Hours: Standard hours of operation are 8 a.m. to 5 p.m. ET on Monday–Thursday and 8 a.m. to 2 p.m. ET on Fridays, unless otherwise approved by the department lead. There will be occasions when extended hours are required due to events, travel, meetings, or other requirements.
• Location: Remote (Field-Based). Candidates must be based in the Hampton Roads, VA region (or within reasonable driving distance) to support regular in-person engagement at assigned installations. Candidates are expected to have a dedicated workspace and access to high-speed internet.
• Travel: Travel frequently throughout the region for site visits, leadership briefings, partnership meetings, outreach events, and program support is required.

duties & Responsibilities

Regional Relationship Management & Community Engagement

• Serve as MFAN’s primary relationship manager with installation leadership, local military commands, community partners, and service organizations across the region.
• Build new partnerships during site expansion, including initiating introductions and establishing MFAN’s presence on new installations.
• Maintain and strengthen relationships at legacy sites, ensuring continuity, trust, and long-term engagement with key local stakeholders.
• Conduct quarterly site visits at each location to brief installation leadership on program performance, share updates, gather feedback, and identify opportunities for deeper collaboration.
• Represent MFAN at regional events, meetings, and presentations, ensuring MFAN’s mission and programs are well understood and visible within the community.

Multi-site Leadership & Oversight

• Supervise, coach, and support local staff across multiple geographically dispersed installations.
• Ensure consistent delivery of program activities across the region, providing operational guidance and oversight.
• Conduct regular virtual check-ins and performance reviews with local staff.
• Serve as an escalation point for site level challenges, including logistics, stakeholder concerns, and staffing needs.

Data-Informed Strategy & Decision Making

• Collaborate closely with the National Programs Manager to receive and interpret program–wide data, dashboards, and trend analyses.
• Use data insights to set regional priorities, adjust implementation strategies, and inform resource allocation.
• Provide feedback on regional performance, emerging needs, and community trends to senior leadership.

Coaching, Development & Talent Support

• Mentor local staff, offering ongoing guidance related to stakeholder management, outreach, operations, and program standards.
• Identify staff development needs and help shape professional growth opportunities.
• Support onboarding of new Local Area Leads, ensuring strong alignment with MFAN’s culture and expectations.

Operational Oversight & Problem Solving

• Oversee regional implementation logistics, ensuring sites are adequately supported and equipped.
• Troubleshoot operational issues including supply chain challenges, staffing gaps, event planning, and relationship complications.
• Ensure all site activities comply with MFAN’s quality standards, grant requirements, and data tracking protocols.

Internal Collaboration & Communication

• Act as the bridge between national program leadership and regional sites, translating organizational priorities into clear, actionable guidance.
• Collaborate with other internal teams to support site–level execution.
• Ensure Local Area Leads have the tools, information, and support they need to succeed.

Travel & Flexibility

• Travel frequently throughout the region for site visits, leadership briefings, partnership meetings, outreach events, and program support.
• Adapt quickly to shifting site needs, unexpected challenges, or emerging community issues.

required Experience & skills

• 3+ years of experience managing programs, projects, or operations in a mission-driven, nonprofit, or community-based environment.
• Experience supporting regional or multi-site program implementation, including logistics coordination and resource planning.
• Proven ability to build and sustain relationships with senior leaders, community partners, and external stakeholders.
• Experience supporting or managing dispersed teams, including mentoring staff and providing constructive feedback.
• Strong data literacy and ability to interpret information to guide decision-making and regional implementation.
• Excellent communication and presentation skills, with the ability to engage leadership, partners, and community audiences.
• Ability to translate organizational goals into practical direction for site or field staff.
• Demonstrated ability to troubleshoot operational, logistical, and relationship-based challenges.
• Must reside in Hampton Roads, Virginia region.

preferred skills

• Experience working with military or military-connected communities.
• Experience in regional program management or overseeing work across multiple locations.
• Familiarity with program implementation and budget/resource management.
• Military-connected candidates are strongly encouraged to apply.

benefits

We’re proud to offer a comprehensive and people-centered benefits package designed to support your well-being both in and out of work:

• Health & Wellness: QSEHRA (Qualified Small Employer Health Reimbursement Arrangement) to help cover your health insurance and medical expenses.
• Time to Recharge: Generous vacation days, sick leave, and compassionate leave—because life happens.
• Summer Fridays: Enjoy shortened hours on Fridays during the summer months.
• 401K: Available immediately upon hire with a 3% employer match.

We believe in flexibility, care, and supporting our team with meaningful benefits that promote balance and sustainability.

Working conditions

The work environment described here is representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The qualified employee will work in a dynamic home office setting, and interact with staff and consultants, and therefore may be subjected to interruptions throughout the workday. The position will require some flexible hours, and when applicable, local and national travel will be required.

EEO/DE&I Statement

MFAN is an equal employment opportunity employer. Employment decisions are made based on qualifications, merit, and organizational needs. MFAN does not discriminate against employees or applicants in any aspect of employment and prohibits harassment of any kind, in accordance with applicable federal, state, and local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.