Careers

Department: Programs

FLSA Status: Non-exempt

Salary: $28-$36/hour

Reports to: Regional Manager

Effective Date: June 4, 2026

Contact: hr@mfan.org

aPPLICATION

To be considered, please submit a cover letter, resume, and a minimum of three professional references to hr@mfan.org. References should include name, phone number, email, and relationship with the candidate. Applications will be reviewed on a rolling basis until the position is filled.

job summary

The Joint Base Lewis-McChord (JBLM) Area Lead assists with the implementation of MFAN’s programmatic initiatives, including the flagship PCS Pantry Restock Box program expansion at JBLM. The ideal candidate excels at community engagement, public speaking, and building trust with military families and installation partners. This role provides an incredible opportunity for a detail-oriented and solutions-focused candidate to support data-informed programs designed to connect military families to the resources they need to thrive.

position type / hours of work

This is a part-time position averaging 25 hours per week. Hours will be scheduled with the final candidate but must be worked during MFAN’s business hours (8 a.m. to 5 p.m. on Monday–Thursday and 8 a.m. to 2 p.m. on Fridays). This position is remote, with occasional in-person responsibilities throughout the JBLM community. Candidates must live in the local area to attend community events, meetings, and other outreach activities as needed. A dedicated workspace, high-speed internet, and reliable transportation are required. Some evening and weekend events are expected.

duties & Responsibilities

• Manage the onsite logistics of MFAN’s programmatic initiatives, primarily the PCS Pantry Restock Box program, and ensure all activities meet MFAN quality standards, have appropriate documentation, and are maintained in accordance with MFAN policies and grant requirements.
• Lead coordination efforts with program partners, including maintaining communication, scheduling site visits, facilitating logistics, and tracking engagement metrics.
• Serve as the primary local representative of MFAN, delivering installation briefings, presentations, and community updates to leadership, partner organizations, and service members.
• Represent MFAN at meetings, events, fairs, spouse club gatherings, and other community-facing gatherings.
• Expand outreach efforts to engage military-connected families, including proactive participation in community events and identifying new opportunities for engagement.
• Brief and liaise with installation leadership and partner organizations, positioning MFAN as a trusted local resource for military families.
• Maintain accurate records and engagement data in a CRM system to support participant and partner coordination, track outreach efforts, and inform strategy.
• Respond to community requests by identifying resources, and as appropriate, referring to partners in our MFANetwork.
• Support the development of content designed to connect families to resources and inform them on topics pertaining to their unique lifestyle.
• Keep all members of the team up to date with program information
• Ensure technology is used correctly for all program operations
• Monitor and supervise the activities of volunteers as needed
• Support other MFAN programs and team members on an as needed basis

required EXPERIENCE & SKILLS

• Appreciation for military life and understanding of the military/veteran organization landscape
• Highly organized with exceptional attention to detail, with a track record of managing logistics and coordinating partnerships
• Confident public speaker with strong interpersonal skills and the ability to communicate effectively with diverse audiences, including leadership
• Demonstrated ability in relationship building and community engagement, with experience identifying and creating new opportunities for outreach
• Proven self-starter with strong interpersonal and time management skills
• Strong computer literacy skills, including proficiency in email marketing platforms and basic content editing tools
• Demonstrated experience and understanding of strategies that build online community and foster resource connection
• Experience using a Customer Relationship Management (CRM) system, preferably HubSpot, to track communications, organize contacts and support program operations
• Proven ability to complete projects according to outlined scope and timeline

Travel

Travel is on an as-needed basis for this position. Travel may be for meetings, events, presentations, etc.

benefits

We’re proud to offer a comprehensive and people-centered benefits package designed to support your well-being both in and out of work:

• Health & Wellness: QSEHRA (Qualified Small Employer Health Reimbursement Arrangement) to help cover your health insurance and medical expenses.
• Time to Recharge: Generous vacation days, sick leave, and compassionate leave—because life happens.
• Summer Fridays: Enjoy shortened hours on Fridays during the summer months.
• 401K: Available immediately upon hire with a 3% employer match.

We believe in flexibility, care, and supporting our team with meaningful benefits that promote balance and sustainability.

Working conditions

The work environment described here is representative of those an employee encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The qualified employee will work in a dynamic home office setting, and interact with staff and consultants, and therefore may be subjected to interruptions throughout the workday. The position will require some flexible hours, and when applicable, local and national travel will be required.

Equal employment opportunity statement

MFAN is an equal employment opportunity employer. Employment decisions are made based on qualifications, merit, and organizational needs. MFAN does not discriminate against employees or applicants in any aspect of employment and prohibits harassment of any kind, in accordance with applicable federal, state, and local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.