Careers

Department: Programs

FLSA Status: Exempt

Salary: $70,000 – $85,000

Reports to: Director of Programs

Effective Date: June 4, 2026

Contact: hr@mfan.org

aPPLICATION

To be considered, please submit a cover letter, resume, and a minimum of three professional references to hr@mfan.org. References should include name, phone number, email, and relationship with the candidate. Applications will be reviewed on a rolling basis until the position is filled.

about MFAn

The Military Family Advisory Network (MFAN) is a national nonprofit dedicated to understanding and serving the modern military family. We bring together research, data, and real-life stories to inform decision-makers, create community connections, and drive solutions that improve military family well-being.

MFAN is a nimble, mission-driven organization with a strong track record of turning insights into action. We are entering a period of significant growth and are looking for leaders who can help us scale our impact with discipline, creativity, and urgency.

job summary

The Regional Manager – West is a critical member of MFAN’s Programs team responsible for ensuring high-quality implementation of MFAN programs—particularly the PCS Pantry Restock Box program—across a portfolio of installation sites in San Diego, CA, and Seattle/Tacoma, WA. This role serves as MFAN’s primary representative to installation leadership, local community partners, and regional stakeholders, ensuring programs are delivered with excellence and aligned with MFAN’s strategic priorities.

The Regional Manager will develop, support, and oversee Local Area Leads, ensuring each site is equipped to implement programs effectively while fostering strong local relationships. As MFAN expands into new areas, the Regional Manager will build, strengthen, and sustain partnerships, while at legacy sites, they will maintain longstanding relationships and conduct quarterly site visits to brief leaders, assess program performance, and reinforce MFAN’s presence on the installation.

Working closely with the National Programs Manager, the Regional Manager will leverage national level data and insights to guide regional decision-making, identify opportunities for growth, mitigate challenges, and support consistency across sites.

position type / hours of work

• Full-Time, Exempt Position
• Hours: Standard hours of operation are 8 a.m. to 5 p.m. ET on Monday–Thursday and 8 a.m. to 2 p.m. ET on Fridays, unless otherwise approved by department lead. There will be occasions when extended hours are required due to events, travel, meetings, or other requirements.
• Location: Remote (Field-Based). Candidates must be based in the San Diego, CA region – or within reasonable driving distance – to support regular in-person engagement at installation. Candidates are expected to have a dedicated workspace and access to high-speed internet.
• Travel: Travel frequently throughout the region for site visits, leadership briefings, partnership meetings, outreach events, and program support is required.

duties & Responsibilities

1. Regional Relationship Management & Community Engagement

• Serve as MFAN’s primary relationship manager with installation leadership, local military commands, community partners, and service organizations across the region.
• Build new partnerships during site expansion, including initiating introductions and establishing MFAN’s presence on new installations.
• Maintain and strengthen relationships at legacy sites, ensuring continuity, trust, and long-term engagement with key local stakeholders.
• Conduct quarterly site visits at each location to brief installation leadership on program performance, share updates, gather feedback, and identify opportunities for deeper collaboration.
• Represent MFAN at regional events, meetings, and presentations, ensuring MFAN’s mission and programs are well understood and visible within the community.

2. Multisite Leadership & Oversight

• Supervise, coach, and support local staff across multiple geographically dispersed installations.
• Ensure consistent delivery of program activities across the region, providing operational guidance and oversight.
• Conduct regular virtual check-ins and performance reviews with Local Area Leads.
• Serve as an escalation point for site level challenges, including logistics, stakeholder concerns, and staffing needs.

3. Data Informed Strategy & Decision Making

• Collaborate closely with the National Programs Manager to receive and interpret program–wide data, dashboards, and trend analyses.
• Use data insights to set regional priorities, adjust implementation strategies, and inform resource allocation.
• Provide feedback on regional performance, emerging needs, and community trends to senior leadership.

4. Coaching, Development & Talent Support

• Mentor local staff, offering ongoing guidance related to stakeholder management, outreach, operations, and program standards.
• Identify staff development needs and help shape professional growth opportunities.
• Support onboarding of new Local Area Leads, ensuring strong alignment with MFAN’s culture and expectations.

5. Operational Oversight & Problem Solving

• Oversee regional implementation logistics, ensuring sites are adequately supported and equipped.
• Troubleshoot operational issues including supply chain challenges, staffing gaps, event planning, and relationship complications.
• Ensure all site activities comply with MFAN’s quality standards, grant requirements, and data tracking protocols.

6. Internal Collaboration & Communication

• Act as the bridge between national program leadership and regional sites, translating organizational priorities into clear, actionable guidance.
• Collaborate with other internal teams to support site-level execution.
• Ensure Local Area Leads have the tools, information, and support they need to succeed.

7. Travel & Flexibility

• Travel frequently throughout the region for site visits, leadership briefings, partnership meetings, outreach events, and program support.
• Adapt quickly to shifting site needs, unexpected challenges, or emerging community issues.

required EXPERIENCE & SKILLS

• 3+ years of experience managing programs, projects, or operations in a mission-driven, nonprofit, or community-based environment.
• Experience supporting regional or multi-site program implementation, including logistics coordination and resource planning.
• Proven ability to build and sustain relationships with senior leaders, community partners, and external stakeholders.
• Experience supporting or managing dispersed teams, including mentoring staff and providing constructive feedback.
• Strong data literacy and ability to interpret information to guide decision-making and regional implementation.
• Excellent communication and presentation skills, with the ability to engage leadership, partners, and community audiences.
• Ability to translate organizational goals into practical direction for site or field staff.
• Demonstrated ability to troubleshoot operational, logistical, and relationship-based challenges.
• Must reside in San Diego, CA region.

Preferred Experience & SKILLS

• Experience working with military or military-connected communities.
• Experience in regional program management or overseeing work across multiple locations.
• Familiarity with program implementation and budget/resource management.
• Military-connected candidates are strongly encouraged to apply.

benefits

We’re proud to offer a comprehensive and people-centered benefits package designed to support your well-being both in and out of work:

• Health & Wellness: QSEHRA (Qualified Small Employer Health Reimbursement Arrangement) to help cover your health insurance and medical expenses.
• Time to Recharge: Generous vacation days, sick leave, and compassionate leave—because life happens.
• Summer Fridays: Enjoy shortened hours on Fridays during the summer months.
• 401K: Available immediately upon hire with a 3% employer match.

We believe in flexibility, care, and supporting our team with meaningful benefits that promote balance and sustainability.

Working conditions

The work environment described here is representative of those an employee encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The qualified employee will work in a dynamic home office setting, and interact with staff and consultants, and therefore may be subjected to interruptions throughout the workday. The position will require some flexible hours, and when applicable, local and national travel will be required.

Equal employment opportunity statement

MFAN is an equal employment opportunity employer. Employment decisions are made based on qualifications, merit, and organizational needs. MFAN does not discriminate against employees or applicants in any aspect of employment and prohibits harassment of any kind, in accordance with applicable federal, state, and local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Department: Programs

FLSA Status: Non-exempt

Salary: $28-$36/hour

Reports to: Regional Manager

Effective Date: June 4, 2026

Contact: hr@mfan.org

aPPLICATION

To be considered, please submit a cover letter, resume, and a minimum of three professional references to hr@mfan.org. References should include name, phone number, email, and relationship with the candidate. Applications will be reviewed on a rolling basis until the position is filled.

job summary

The Joint Base Lewis-McChord (JBLM) Area Lead assists with the implementation of MFAN’s programmatic initiatives, including the flagship PCS Pantry Restock Box program expansion at JBLM. The ideal candidate excels at community engagement, public speaking, and building trust with military families and installation partners. This role provides an incredible opportunity for a detail-oriented and solutions-focused candidate to support data-informed programs designed to connect military families to the resources they need to thrive.

position type / hours of work

This is a part-time position averaging 25 hours per week. Hours will be scheduled with the final candidate but must be worked during MFAN’s business hours (8 a.m. to 5 p.m. on Monday–Thursday and 8 a.m. to 2 p.m. on Fridays). As this is a hybrid position, candidates are expected to reside in the JBLM local area and must have a dedicated workspace, high-speed internet, and access to reliable transportation. This position does require occasional attendance at evenings and weekend community events.

duties & Responsibilities

• Manage the onsite logistics of MFAN’s programmatic initiatives, primarily the PCS Pantry Restock Box program, and ensure all activities meet MFAN quality standards, have appropriate documentation, and are maintained in accordance with MFAN policies and grant requirements.
• Lead coordination efforts with program partners, including maintaining communication, scheduling site visits, facilitating logistics, and tracking engagement metrics.
• Serve as the primary local representative of MFAN, delivering installation briefings, presentations, and community updates to leadership, partner organizations, and service members.
• Represent MFAN at meetings, events, fairs, spouse club gatherings, and other community-facing gatherings.
• Expand outreach efforts to engage military-connected families, including proactive participation in community events and identifying new opportunities for engagement.
• Brief and liaise with installation leadership and partner organizations, positioning MFAN as a trusted local resource for military families.
• Maintain accurate records and engagement data in a CRM system to support participant and partner coordination, track outreach efforts, and inform strategy.
• Respond to community requests by identifying resources, and as appropriate, referring to partners in our MFANetwork.
• Support the development of content designed to connect families to resources and inform them on topics pertaining to their unique lifestyle.
• Keep all members of the team up to date with program information
• Ensure technology is used correctly for all program operations
• Monitor and supervise the activities of volunteers as needed
• Support other MFAN programs and team members on an as needed basis

required EXPERIENCE & SKILLS

• Appreciation for military life and understanding of the military/veteran organization landscape
• Highly organized with exceptional attention to detail, with a track record of managing logistics and coordinating partnerships
• Confident public speaker with strong interpersonal skills and the ability to communicate effectively with diverse audiences, including leadership
• Demonstrated ability in relationship building and community engagement, with experience identifying and creating new opportunities for outreach
• Proven self-starter with strong interpersonal and time management skills
• Strong computer literacy skills, including proficiency in email marketing platforms and basic content editing tools
• Demonstrated experience and understanding of strategies that build online community and foster resource connection
• Experience using a Customer Relationship Management (CRM) system, preferably HubSpot, to track communications, organize contacts and support program operations
• Proven ability to complete projects according to outlined scope and timeline

Travel

Travel is on an as-needed basis for this position. Travel may be for meetings, events, presentations, etc.

benefits

We’re proud to offer a comprehensive and people-centered benefits package designed to support your well-being both in and out of work:

• Health & Wellness: QSEHRA (Qualified Small Employer Health Reimbursement Arrangement) to help cover your health insurance and medical expenses.
• Time to Recharge: Generous vacation days, sick leave, and compassionate leave—because life happens.
• Summer Fridays: Enjoy shortened hours on Fridays during the summer months.
• 401K: Available immediately upon hire with a 3% employer match.

We believe in flexibility, care, and supporting our team with meaningful benefits that promote balance and sustainability.

Working conditions

The work environment described here is representative of those an employee encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The qualified employee will work in a dynamic home office setting, and interact with staff and consultants, and therefore may be subjected to interruptions throughout the workday. The position will require some flexible hours, and when applicable, local and national travel will be required.

Equal employment opportunity statement

MFAN is an equal employment opportunity employer. Employment decisions are made based on qualifications, merit, and organizational needs. MFAN does not discriminate against employees or applicants in any aspect of employment and prohibits harassment of any kind, in accordance with applicable federal, state, and local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Department: Insights

FLSA Status: Exempt

Salary: $65,000 – $75,000

Reports to: Director of Impact Assessment

Effective Date: June 1, 2026

Contact: hr@mfan.org

aPPLICATION

To be considered, please submit a cover letter, resume, and a minimum of three professional references to hr@mfan.org. References should include name, phone number, email, and relationship with the candidate. Applications will be reviewed on a rolling basis until the position is filled.

about MFAn

The Military Family Advisory Network (MFAN) is a national nonprofit dedicated to understanding and serving the modern military family. We bring together research, data, and real-life stories to inform decision-makers, create community connections, and drive solutions that improve military family well-being.

MFAN is a nimble, mission-driven organization with a strong track record of turning insights into action. We are entering a period of significant growth and are looking for leaders who can help us scale our impact with discipline, creativity, and urgency.

job summary

The Ecosystem Evaluation Analyst supports MFAN’s efforts to measure, evaluate, and communicate impact across the military family ecosystem. Working closely with the Director of Impact Assessment and the broader Insights team, this role supports the planning, implementation, and reporting of ecosystem-wide assessment and evaluation efforts while helping maintain the organization’s external impact assessment, ecosystem measurement, and reporting infrastructure.

The Ecosystem Evaluation Analyst will conduct quantitative and qualitative analysis, support mixed-methods evaluation projects, develop reports and visualizations, and help translate findings into actionable insights for internal and external stakeholders. This role is ideal for a detail-oriented and analytically minded professional who is passionate about using data, research, and evaluation to improve outcomes for military families.

position type / hours of work

• Full-Time, Exempt Position
• Hours: Standard hours of operation are 8 a.m. to 5 p.m. ET on Monday–Thursday and 8 a.m. to 2 p.m. ET on Fridays, unless otherwise approved by the department lead. There will be occasions when extended hours are required due to events, travel, meetings, or other requirements.
• Location: Remote. As this is a fully remote position, candidates are expected to have a dedicated workspace and access to high-speed internet.
• Travel: Occasional travel may be required for conferences, partner meetings, evaluation-related engagements, and staff retreats (approximately 2-4 times per year).

duties & Responsibilities

• Support the planning, design, implementation, and reporting of external evaluation and impact assessment efforts focused on military families, service members, veterans, and the broader ecosystem of support.
• Conduct quantitative and qualitative analysis across evaluation, research, partner, and ecosystem-level initiatives.
• Conduct mixed-methods evaluation activities, including survey analysis, qualitative coding, thematic analysis, and synthesis of findings.
• Contribute to the development and refinement of evaluation tools, logic models, theories of change, indicators, and outcome measurement approaches for external initiatives and partnerships.
• Coordinate data collection activities, survey deployment, project timelines, and evaluation of workflows to support timely completion of deliverables.
• Conduct data cleaning, validation, quality assurance, and documentation to support accurate and reliable analysis and reporting.
• Develop reports, visualizations, dashboards, briefs, and summaries for partners, funders, stakeholders, and external audiences.
• Analyze ecosystem-level data related to military family well-being, program effectiveness, service utilization, emerging needs, and gaps across the support landscape.
• Contribute to ecosystem scans, landscape analyses, and research synthesis efforts that inform strategic decision-making and resource allocation.
• Synthesize findings from multiple data sources into actionable insights and recommendations for partners and stakeholders.
• Translate complex findings into accessible materials tailored to diverse stakeholder audiences.
• Support the development and maintenance of impact assessment and evaluation systems, processes, indicators, and reporting tools used across external partner and ecosystem initiatives.
• Collaborate with internal teams and external partners to support evaluation implementation, impact assessment activities, reporting, and shared learning.
• Work closely with the Director of Impact Assessment and broader Insights team to support alignment across research, evaluation, and ecosystem impact efforts.
• Stay informed on emerging practices and tools in program evaluation, social impact measurement, ecosystem analysis, and applied research.
• Other duties as assigned.

required EXPERIENCE & SKILLS

• Bachelor’s degree in evaluation, social science, public policy, research methods, statistics, public health, sociology, psychology, or a related field
• 3–5 years of experience in program evaluation, impact assessment, applied research, or data analysis within nonprofit, research, public sector, or mission-driven environments
• Experience supporting or conducting mixed-methods evaluation projects, including quantitative and qualitative analysis
• Experience analyzing and synthesizing data from multiple sources into actionable findings and recommendations
• Experience supporting evaluation activities such as survey development, data collection, qualitative coding, thematic analysis, reporting, and presentation of findings
• Strong analytical and problem-solving skills with high attention to detail and data accuracy
• Experience developing reports, presentations, dashboards, visualizations, or other stakeholder-facing materials
• Ability to communicate complex findings clearly to both technical and non-technical audiences
• Strong organizational and project management skills with the ability to manage multiple priorities and deadlines
• Demonstrated ability to learn and adapt to evolving tools, technologies, and approaches that support research, evaluation, analysis, and organizational learning.
• Proficiency with survey or data collection platforms
• Strong written and verbal communication skills
• Ability to work collaboratively across teams and with external partners

Preferred SKILLS

• Advanced degree in evaluation, public policy, social sciences, research methods, public health, or related
  field.
• Experience supporting external evaluations, partner-facing research projects, or ecosystem-level assessment initiatives.
• Familiarity with data visualization and reporting tools such as Qlik Sense.
• Familiarity with Qualtrics survey platform.
• Experience working with military families, veterans, military-connected populations, or related human service sectors.

benefits

We’re proud to offer a comprehensive and people-centered benefits package designed to support your well-being both in and out of work:

• Health & Wellness: QSEHRA (Qualified Small Employer Health Reimbursement Arrangement) to help cover your health insurance and medical expenses.
• Time to Recharge: Generous vacation days, sick leave, and compassionate leave—because life happens.
• Summer Fridays: Enjoy shortened hours on Fridays during the summer months.
• 401K: Available immediately upon hire with a 3% employer match.

We believe in flexibility, care, and supporting our team with meaningful benefits that promote balance and sustainability.

Working conditions

The work environment described here is representative of those an employee encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The qualified employee will work in a dynamic home office setting, and interact with staff and consultants, and therefore may be subjected to interruptions throughout the workday. The position will require some flexible hours, and when applicable, local and national travel will be required.

Equal employment opportunity statement

MFAN is an equal employment opportunity employer. Employment decisions are made based on qualifications, merit, and organizational needs. MFAN does not discriminate against employees or applicants in any aspect of employment and prohibits harassment of any kind, in accordance with applicable federal, state, and local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Department: Data & Analytics

FLSA Status: Exempt

Salary: $105,000 – $120,000

Reports to: Director of Data & Analytics

Effective Date: June 1, 2026

Contact: hr@mfan.org

aPPLICATION

To be considered, please submit a cover letter, resume, and a minimum of three professional references to hr@mfan.org. References should include name, phone number, email, and relationship with the candidate. Applications will be reviewed on a rolling basis until the position is filled.

about MFAn

The Military Family Advisory Network (MFAN) is a national nonprofit dedicated to understanding and serving the modern military family. We bring together research, data, and real-life stories to inform decision-makers, create community connections, and drive solutions that improve military family well-being.

MFAN is a nimble, mission-driven organization with a strong track record of turning insights into action. We are entering a period of significant growth and are looking for leaders who can help us scale our impact with discipline, creativity, and urgency.

job summary

MFAN seeks a Data Engineer to play a foundational role in our data modernization and AI enablement initiatives.

As our first dedicated Data Engineer, you will design, build, and maintain a modern, centralized data infrastructure that powers high-impact survey research, analytics, and storytelling. You will integrate key sources (Qualtrics, HubSpot, archival data, and others), implement reliable data pipelines, establish data governance and quality standards, and create scalable solutions that enable faster insights for internal teams and external partners.

This is a high-visibility position where you will have the opportunity to have a significant impact on the future data & AI ecosystem of MFAN. You will help transform fragmented systems into a trustworthy, efficient data ecosystem that accelerates our ability to turn military family research into actionable change. If you thrive in a lean, collaborative nonprofit environment and are passionate about building scalable data foundations that support meaningful missions, we encourage you to apply.

position type / hours of work

• Full-Time, Exempt Position
• Hours: Standard hours of operation are 8 a.m. to 5 p.m. ET on Monday–Thursday and 8 a.m. to 2 p.m. ET on Fridays, unless otherwise approved by the department lead. There will be occasions when extended hours are required due to events, travel, meetings, or other requirements.
• Location: Remote. As this is a fully remote position, candidates are expected to have a dedicated workspace and access to high-speed internet.
• Travel: Occasional travel up to a few times per year.

duties & Responsibilities

1. Data Architecture & Infrastructure

• Design, build, and maintain a scalable, secure, and cost-effective data architecture in AWS (data lake house / mesh) that supports Qlik Analytics, Agentic AI, and future LLM applications.
• Develop and maintain robust ETL/ELT pipelines to ingest, transform, clean, and harmonize data from multiple sources (Qualtrics, HubSpot, Razor’s Edge, SharePoint archives, APIs, and external research datasets, including the Military Family 360 Thrive Survey).
• Complete and maintain survey data harmonization, variable standardization, and comprehensive data dictionary to create authoritative sources of truth.
• Implement and document data quality, validation, cleaning, and monitoring processes to ensure accuracy, consistency, reliability, and completeness across systems.

2. AI & Analytics Enablement

• Ensure the data ecosystem is AI-ready and structured to support natural language querying (e.g., Claude/Anthropic integration) so MFAN employees can easily explore data and generate insights.
• Support the development and deployment of AI-enabled tools and workflows that automate data processing, thematic analysis, sentiment extraction, and insight generation.
• Maintain deep expertise in agentic AI capabilities and how to deploy within our AWS instance on top of our data ecosystem.

3. Data Governance, Security & Compliance

• Establish and maintain data governance practices, including documentation of architecture, policies, lineage, version control, and access controls.
• Ensure all systems meet security, privacy, and compliance standards appropriate for sensitive military family data.
• Monitor pipelines, troubleshoot issues proactively, and optimize reliability, performance, and cost efficiency within AWS.

4. Documentation & Knowledge Management

• Create, maintain, and continuously improve a centralized MFAN data knowledge base, including data catalog, process diagrams, SOPs, architecture documentation, and training materials.
• Promote self-service data access and literacy across the organization through clear documentation and enablement.

5. Collaboration & Organizational Impact

• Partner closely with research, insights, program, operations, and leadership teams to translate raw data into actionable insights, visualizations, and storytelling assets that support funders, policymakers, and internal decision-making.
• Contribute to the development of internal dashboards, external data products (e.g., partner/subscription dashboards), and reporting capabilities aligned with MFAN’s strategic objectives.
• Work with leadership to align data with the organization’s 10-year vision, including expanding insights, serving more families, and strengthening influence.

required EXPERIENCE & SKILLS

• Strong AWS Cloud Expertise: hands-on experience designing and managing data solutions using services such as S3, Bedrock, Glue, Lambda, Step Functions, ECS/Fargate, Athena, Redshift, and SageMaker.
• Data Pipeline & ETL Development: proven ability to build scalable, reliable pipelines using AWS-native tools for ingesting, transforming, and loading surveys and CRM data from sources like Qualtrics, HubSpot, and archival systems.
• Agentic AI & LLM Integration: experience building or deploying autonomous agentic AI workflows with a strong preference for agentic AI workflows and AWS Bedrock.
• Modern Data Architecture: practical experience implementing data lake / lake house patterns, data governance, cataloging, and quality frameworks in AWS.
• Advanced Python & Coding: Pandas, PyArrow, SQL, and writing production-grade code for automation and AI agents.
• Data Governance & Quality: experience implementing lineage, monitoring, validation, and compliance practices suitable for sensitive nonprofit data.
• AI-Augmented Engineering: demonstrated success using LLMs and agentic systems to accelerate data engineering tasks such as schema mapping, code generation, documentation, and automated ETL.
• Collaboration in Resource-Constrained Environments: The ability to deliver high-impact solutions independently while mentoring non-technical stakeholders in a small nonprofit setting.

Bonus Experience

• Survey & Research Data Experience: familiarity processing large-scale qualitative and quantitative survey datasets, metadata management, and preparing data for analysis and visualization.
• Data Visualization: familiarity with Qlik integration on our AWS data platform.

benefits

We’re proud to offer a comprehensive and people-centered benefits package designed to support your well-being both in and out of work:

• Health & Wellness: QSEHRA (Qualified Small Employer Health Reimbursement Arrangement) to help cover your health insurance and medical expenses.
• Time to Recharge: Generous vacation days, sick leave, and compassionate leave—because life happens.
• Summer Fridays: Enjoy shortened hours on Fridays during the summer months.
• 401K: Available immediately upon hire with a 3% employer match.

We believe in flexibility, care, and supporting our team with meaningful benefits that promote balance and sustainability.

Working conditions

The work environment described here is representative of those an employee encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The qualified employee will work in a dynamic home office setting, and interact with staff and consultants, and therefore may be subjected to interruptions throughout the workday. The position will require some flexible hours, and when applicable, local and national travel will be required.

Equal employment opportunity statement

MFAN is an equal employment opportunity employer. Employment decisions are made based on qualifications, merit, and organizational needs. MFAN does not discriminate against employees or applicants in any aspect of employment and prohibits harassment of any kind, in accordance with applicable federal, state, and local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Department: Advancement

FLSA Status: Exempt

Salary: $160,000 – $190,000

Reports to: CEO

Effective Date: May 22, 2026

Contact: hr@mfan.org

aPPLICATION

To be considered, please submit a cover letter, resume, and a minimum of three professional references to hr@mfan.org. References should include name, phone number, email, and relationship with the candidate. Applications will be reviewed on a rolling basis until the position is filled.

about MFAn

The Military Family Advisory Network (MFAN) is a national nonprofit dedicated to understanding and serving the modern military family. We bring together research, data, and real-life stories to inform decision-makers, create community connections, and drive solutions that improve military family well-being.

MFAN is a nimble, mission-driven organization with a strong track record of turning insights into action. We are entering a period of significant growth and are looking for leaders who can help us scale our impact with discipline, creativity, and urgency.

job summary

MFAN seeks a Chief Advancement Officer to lead and grow the organization’s fundraising, communications, public affairs, and stakeholder engagement efforts.

This is a senior leadership role for a strategic, action-oriented, and entrepreneurial advancement professional who can build the systems, relationships, team, and revenue strategy needed to support MFAN’s next phase of growth.

While MFAN is a nonprofit, the organization operates with the discipline, pace, and accountability of a high-performing business. The right candidate will know how to pair mission with execution, relationship-building with revenue generation, and big-picture strategy with measurable results.

MFAN is looking for a self-starter who can see around corners, identify opportunities, create structure where it does not yet exist, and move priorities forward. The successful candidate will bring ideas, judgment, urgency, and follow-through.

The Chief Advancement Officer will be both strategic and hands-on. They will set vision, manage people, close major opportunities, strengthen MFAN’s brand, and build the infrastructure needed for sustainable growth. They must be comfortable operating in a fast-moving environment where opportunities emerge in real time and strong judgment is needed to determine what to pursue, what to delegate, and what to decline.

The ideal candidate has a strong track record of identifying, cultivating, closing, and growing major funding relationships across corporate, foundation, individual, and other philanthropic channels. They should be comfortable working directly with the CEO, Board, senior leaders, donors, corporate partners, media, and external stakeholders, and serving as a visiblespokesperson for MFAN in funder conversations, speaking engagements, public forums, and media opportunities.

This person must also be an effective people leader who can supervise, support, and further develop a highly skilled and capable team. The right leader will empower staff and consultants to operate at a high level by setting clear priorities, removing barriers, strengthening systems, creating accountability, and giving team members the direction, trust, and support they need to do their best work.

MFAN is also looking for a leader who understands that growth requires modern infrastructure. The successful candidate should be open to leveraging AI, automation, CRM discipline, and agentic solutions to improve systems, increase team capacity, strengthen donor and stakeholder engagement, and support smarter, faster execution.

Experience in an agency, consulting, public affairs, communications, corporate social impact, or other fast-paced external relations environment is a plus, particularly for candidates who have led cross-functional teams, managed multiple clients or stakeholders, and translated strategy into execution.

A growth mindset, entrepreneurial spirit, high standards, strong judgment, and an authentic commitment to improving outcomes for military and veteran families are essential.

The Chief Advancement Officer is a member of MFAN’s senior leadership team and will play a central role in shaping the organization’s future.

LeADERSHIP EXPECTATIONS

The Chief Advancement Officer will operate as a senior enterprise leader, not only as the head of adepartment. This person should be able to anticipate needs, identify opportunities, solve problems, and bring forward clear recommendations.

The successful candidate will be

• A self-starter: Able to identify opportunities, create structure, solve problems, and move priorities forward without waiting for step-by-step direction.
• A strong people leader: Able to empower, focus, and develop a highly skilled team with clarity, accountability, trust, and care.
• A revenue creator: Confident identifying prospects, building relationships, making the ask, closing opportunities, and growing long-term investment.
• Business-minded and mission-driven: Able to bring structure, accountability, revenue discipline, and operational rigor while staying deeply connected to MFAN’s purpose.
• A builder: Energized by creating systems, improving workflows, growing teams, and scaling impact.
• Operationally disciplined: Able to translate relationships and opportunities into clear CRM practices, philanthropic calendars, workflows, reporting, and measurable revenue progress.
• Modern and systems-minded: Open to using AI, automation, and agentic solutions to improve workflows, increase team capacity, strengthen donor engagement, and support responsible growth.
• Externally fluent: Comfortable engaging donors, executives, partners, media, and community leaders.
• Strategic and practical: Able to see the big picture while managing the details required to deliver.
• Collaborative: Skilled at working across departments and aligning people around shared goals.
• Polished and authentic: Able to represent MFAN with credibility, warmth, and professionalism.
• Mission-driven: Committed to using data, partnerships, and action to improve life for military families.

position type / hours of work

• Full-Time, Exempt Position
• Hours: Standard hours of operation are 8 a.m. to 5 p.m. ET on Monday–Thursday and 8 a.m. to 2 p.m. ET on Fridays, unless otherwise approved by the department lead. There will be occasions when extended hours are required due to events, travel, meetings, or other requirements.
• Location: Remote. As this is a fully remote position, candidates are expected to have a dedicated workspace and access to high-speed internet. This position is limited to a candidate living in the 48 contiguous states.
• Travel: Travel is required on an as-needed basis for this position and is expected at a minimum of once per month. Travel may include donor meetings, Board meetings, events, presentations, conferences, partner engagements, and other organizational priorities.

duties & Responsibilities

1. Financial Leadership & Strategy Advancement Strategy & Revenue Growth

• Design, lead, and execute a comprehensive advancement strategy that grows revenue across corporate partnerships, foundation grants, major gifts, individual giving, campaigns, events, and other funding channels.
• Identify, cultivate, solicit, close, and steward six- and seven-figure funding opportunities.
• Proactively identify new funding opportunities, partnership pathways, and revenue strategies aligned with MFAN’s mission, data, programs, and long-term growth goals.
• Build and manage a strong donor and prospect pipeline, with clear systems for moves management, follow-up, reporting, and accountability.
• Develop advancement plans that reflect strong fluency with philanthropic calendars, including corporate giving cycles, foundation deadlines, campaign timelines, fiscal year planning, stewardship moments, and major donor cultivation rhythms.
• Partner closely with the CEO and Board of Directors to open doors, deepen relationships, and convert strategic opportunities into meaningful investment.
• Develop compelling funding opportunities that align MFAN’s research, programs, priorities, and impact with donor, corporate, foundation, and partner interests.
• Strengthen MFAN’s ability to grow cash reserves and pursue long-term sustainability, including future campaign and endowment opportunities.
• Track fundraising performance, analyze progress against goals, and adjust strategies as needed to meet or exceed revenue targets.

2. Donor and Partner Engagement

• Build and deepen relationships with current and prospective donors, corporate partners, foundations, high-level volunteers, and other key stakeholders.
• Create and implement a donor stewardship strategy that ensures funders are informed, valued, and connected to MFAN’s impact.
• Lead the development of high-quality proposals, reports, briefings, sponsorship opportunities, and donor-facing materials.
• Plan and oversee donor cultivation and recognition opportunities, including briefings, events, meetings, and strategic convenings.
• Ensure MFAN’s external relationships are managed with professionalism, responsiveness, and a focus on long-term partnership.

3. Team Leadership and Management

• Lead, manage, and further develop MFAN’s advancement team, including development, communications, events, contractors, and future departmental staff.
• Bring clarity, structure, accountability, and strategic direction to a growing team.
• Build a high-performing, action-oriented team culture with clear priorities, strong communication, measurable goals, and accountability.
• Coach and mentor staff with varying levels of experience while ensuring work is executed at a high standard.
• Establish clear ownership, decision-making norms, timelines, and performance expectations across the advancement team.
• Empower team members to lead within their areas of expertise while ensuring strong coordination and alignment with organizational priorities.
• Identify gaps, bottlenecks, and opportunities for improvement, then proactively recommend and implement solutions.
• Manage cross-functional projects and ensure alignment between advancement, research, programs, finance, operations, and executive leadership.
• Create systems and workflows that improve efficiency, coordination, and follow-through across a remote team.
• Help shape the structure of the advancement department as MFAN grows.

4. Communications, Brand, and Public Affairs

• Lead an integrated communications strategy that strengthens MFAN’s visibility, credibility, and reach with donors, military families, partners, media, and the broader public.
• Serve as a spokesperson for MFAN with funders, partners, media, and external audiences, including through speaking engagements, briefings, panels, interviews, and other public-facing opportunities.
• Ensure MFAN’s messaging clearly communicates the organization’s mission, data, impact, and role in driving solutions.
• Oversee the development of compelling storytelling, marketing materials, donor communications, digital content, campaigns, reports, and public-facing materials.
• Lead communications efforts connected to major announcements, research releases, events, partnerships, and organizational milestones.
• Oversee MFAN’s communications team and contractors, including work related to brand strategy, website updates or relaunches, media relations, digital engagement, and public affairs.
• Ensure all external communications are clear, accurate, polished, and aligned with MFAN’s voice and strategic priorities.

5. Technology, Systems, and Innovation

• Evaluate and adopt tools, systems, and workflows that improve advancement operations, team efficiency, donor engagement, and organizational visibility.
• Lead the effective integration and use of MFAN’s CRM, Bloomerang, ensuring it supports donor cultivation, moves management, stewardship, reporting, forecasting, segmentation, and team accountability.
• Explore responsible uses of AI, automation, and agentic solutions to increase team capacity, reduce manual work, strengthen follow-up, and support smarter decision-making.
• Ensure technology and systems are implemented thoughtfully, with appropriate attention to data quality, privacy, accuracy, and staff adoption.
• Partner with senior leadership to identify where modern tools can help MFAN scale without losing the quality, judgment, and relationship-driven approach that define the organization.

6. Board and Executive Engagement

• Serve as the primary staff liaison to the Board Advancement Committee, ensuring the committee is strategically engaged, well-prepared, and equipped to support revenue growth, donor cultivation, corporate and foundation engagement, and broader advancement priorities.
• Work closely with the CEO and senior leadership team to develop and implement annual and multi-year advancement goals.
• Support and engage the Board of Directors in fundraising, donor cultivation, stakeholder engagement, and strategic relationship-building.
• Provide regular updates to the Board and senior leadership on fundraising progress, pipeline development, communications priorities, risks, and opportunities.
• Help identify and cultivate potential Board members, advisors, ambassadors, and high- level volunteers who can advance MFAN’s mission and growth.

7. Budget, Systems, and Operations

• Prepare and manage the advancement department budget in partnership with finance and operations leadership.
• Ensure fundraising projections, revenue tracking, donor records, and reporting systems are accurate, timely, and useful for decision-making.
• Strengthen donor database use, Bloomerang adoption, pipeline management, reporting, forecasting, and advancement operations.
• Ensure fundraising activities are planned and executed in alignment with philanthropic calendars, donor cycles, reporting deadlines, campaign timelines, and organizational budget planning.
• Monitor trends in philanthropy, corporate social impact, nonprofit communications, and military/veteran community support to identify opportunities for innovation and growth.
• Lead special projects and other duties as assigned.

required qualifications

• Bachelor’s degree or equivalent professional experience.
• At least 8 years of progressively responsible experience in fundraising, advancement, external affairs, communications, corporate partnerships, or a related field.
• At least 3–5 years of senior leadership experience, including managing people and teams.
• Demonstrated success securing six-figure gifts or partnerships; experience securing seven-figure commitments strongly preferred.
• Experience in remote and national fundraising environments where relationship-building occurs primarily through strategic outreach, virtual engagement and travel rather than local proximity or community presence.
• Proven ability to identify prospects, build relationships, close opportunities, and grow long-term funding partnerships.
• Experience leading or contributing to multi-channel fundraising strategies, including corporate, foundation, individual, major gift, campaign, sponsorship, or grant revenue.
• Strong people leadership skills, including experience managing, mentoring, and developing staff in a remote or hybrid environment.
• Experience leading integrated communications, marketing, public affairs, or brand strategy.
• Strong executive presence, public speaking ability, and comfort representing an organization with funders, partners, media, and external audiences.
• Excellent writing, editing, presentation, and relationship-building skills.
• Ability to work effectively with a CEO, Board of Directors, senior leadership team, staff, donors, corporate partners, external stakeholders, and advisors.
• Strong project management skills, with the ability to move multiple priorities forward simultaneously.
• Knowledge of nonprofit financials, fundraising metrics, donor management systems, and advancement operations.
• Experience using a CRM or donor management system to support donor cultivation, moves management, stewardship, reporting, and revenue forecasting; experience with Bloomerang strongly preferred.
• Strong understanding of philanthropic calendars, including corporate giving cycles, foundation timelines, campaign planning, stewardship rhythms, and donor cultivation windows.
• Comfort with modern workplace technology and openness to using AI, automation, and other emerging tools to improve effectiveness and scale responsibly.
• Excellent judgment, discretion, professionalism, and integrity.
• A proactive, solutions-oriented approach and the ability to operate effectively in a fast-paced, growing organization.
• Authentic commitment to MFAN’s mission and to improving outcomes for military and veteran families.

preferred skills

• Experience in an agency, consulting, public affairs, communications, corporate social impact, or other fast-paced client- or stakeholder-driven environment.
• Experience working with or within the military, veteran, or nonprofit ecosystem.
• Experience developing and executing an integrated communications strategy for a national nonprofit or mission-driven organization.
• Experience leading organizational growth, change management, brand evolution, or strategic planning efforts.
• Experience managing high-profile events, media moments, donor briefings, or public-facing campaigns.
• Experience working with corporate partners, foundations, high-net-worth individuals, and Board-level stakeholders.
• Direct experience with Bloomerang or similar nonprofit CRM platforms.
• Experience building annual advancement calendars that integrate fundraising, communications, stewardship, reporting, events, Board engagement, and campaign milestones.
• Experience evaluating or implementing AI, automation, CRM, donor intelligence, workflow, or other technology-enabled solutions in a professional setting.
• Master’s degree or advanced professional training in nonprofit management, business, communications, public affairs, philanthropy, or a related field.

benefits

We’re proud to offer a comprehensive and people-centered benefits package designed to support your well-being both in and out of work:

• Health & Wellness: QSEHRA (Qualified Small Employer Health Reimbursement Arrangement) to help cover your health insurance and medical expenses.
• Time to Recharge: Generous vacation days, sick leave, and compassionate leave—because life happens.
• Summer Fridays: Enjoy shortened hours on Fridays during the summer months.
• 401K: Available immediately upon hire with a 3% employer match.

We believe in flexibility, care, and supporting our team with meaningful benefits that promote balance and sustainability.

Working conditions

The work environment described here is representative of those an employee encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The qualified employee will work in a dynamic home office setting, and interact with staff and consultants, and therefore may be subjected to interruptions throughout the workday. The position will require some flexible hours, and when applicable, local and national travel will be required.

Equal employment opportunity statement

MFAN is an equal employment opportunity employer. Employment decisions are made based on qualifications, merit, and organizational needs. MFAN does not discriminate against employees or applicants in any aspect of employment and prohibits harassment of any kind, in accordance with applicable federal, state, and local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Department: Programs

FLSA Status: Exempt

Salary: $70,000 – $85,000

Reports to: Director of Programs

Effective Date: May 5, 2026

Contact: hr@mfan.org

application

To be considered, please submit a cover letter, resume, and a minimum of one professional reference to hr@mfan.org. References should include name, phone number, email, and relationship with the candidate. The application will remain open until the position is filled.

ABOUt mfan

The Military Family Advisory Network (MFAN) is a national nonprofit dedicated to understanding and serving the modern military family. We bring together research, data, and real-life stories to inform decision-makers, create community connections, and drive solutions that improve military family well-being. We are a nimble, mission-driven team passionate about making meaningful changes in the lives of those who serve and their loved ones.

job summary

The Regional Manager – North is a critical member of MFAN’s Programs team responsible for ensuring high-quality implementation of MFAN programs—particularly the PCS Pantry Restock Box program—across a portfolio of installation sites in Jacksonville, NC, and Hampton Roads, VA. This role serves as MFAN’s primary representative to installation leadership, local community partners, and regional stakeholders, ensuring programs are delivered with excellence and aligned with MFAN’s strategic priorities.

The Regional Manager will develop, support, and oversee Local Area Leads, ensuring each site is equipped to implement programs effectively while fostering strong local relationships. As MFAN expands into new areas, the Regional Manager will build, strengthen, and sustain partnerships, while at legacy sites, they will maintain longstanding relationships and conduct quarterly site visits to brief leaders, assess program performance, and reinforce MFAN’s presence on the installation.

Working closely with the National Programs Manager, the Regional Manager will leverage national level data and insights to guide regional decision–making, identify opportunities for growth, mitigate challenges, and support consistency across sites.

position type / hours of work

• Full-Time, Exempt Position
• Hours: Standard hours of operation are 8 a.m. to 5 p.m. ET on Monday–Thursday and 8 a.m. to 2 p.m. ET on Fridays, unless otherwise approved by the department lead. There will be occasions when extended hours are required due to events, travel, meetings, or other requirements.
• Location: Remote (Field-Based). Candidates must be based in the Hampton Roads, VA region (or within reasonable driving distance) to support regular in-person engagement at assigned installations. Candidates are expected to have a dedicated workspace and access to high-speed internet.
• Travel: Travel frequently throughout the region for site visits, leadership briefings, partnership meetings, outreach events, and program support is required.

duties & Responsibilities

Regional Relationship Management & Community Engagement

• Serve as MFAN’s primary relationship manager with installation leadership, local military commands, community partners, and service organizations across the region.
• Build new partnerships during site expansion, including initiating introductions and establishing MFAN’s presence on new installations.
• Maintain and strengthen relationships at legacy sites, ensuring continuity, trust, and long-term engagement with key local stakeholders.
• Conduct quarterly site visits at each location to brief installation leadership on program performance, share updates, gather feedback, and identify opportunities for deeper collaboration.
• Represent MFAN at regional events, meetings, and presentations, ensuring MFAN’s mission and programs are well understood and visible within the community.

Multi-site Leadership & Oversight

• Supervise, coach, and support local staff across multiple geographically dispersed installations.
• Ensure consistent delivery of program activities across the region, providing operational guidance and oversight.
• Conduct regular virtual check-ins and performance reviews with local staff.
• Serve as an escalation point for site level challenges, including logistics, stakeholder concerns, and staffing needs.

Data-Informed Strategy & Decision Making

• Collaborate closely with the National Programs Manager to receive and interpret program–wide data, dashboards, and trend analyses.
• Use data insights to set regional priorities, adjust implementation strategies, and inform resource allocation.
• Provide feedback on regional performance, emerging needs, and community trends to senior leadership.

Coaching, Development & Talent Support

• Mentor local staff, offering ongoing guidance related to stakeholder management, outreach, operations, and program standards.
• Identify staff development needs and help shape professional growth opportunities.
• Support onboarding of new Local Area Leads, ensuring strong alignment with MFAN’s culture and expectations.

Operational Oversight & Problem Solving

• Oversee regional implementation logistics, ensuring sites are adequately supported and equipped.
• Troubleshoot operational issues including supply chain challenges, staffing gaps, event planning, and relationship complications.
• Ensure all site activities comply with MFAN’s quality standards, grant requirements, and data tracking protocols.

Internal Collaboration & Communication

• Act as the bridge between national program leadership and regional sites, translating organizational priorities into clear, actionable guidance.
• Collaborate with other internal teams to support site–level execution.
• Ensure Local Area Leads have the tools, information, and support they need to succeed.

Travel & Flexibility

• Travel frequently throughout the region for site visits, leadership briefings, partnership meetings, outreach events, and program support.
• Adapt quickly to shifting site needs, unexpected challenges, or emerging community issues.

required Experience & skills

• 3+ years of experience managing programs, projects, or operations in a mission-driven, nonprofit, or community-based environment.
• Experience supporting regional or multi-site program implementation, including logistics coordination and resource planning.
• Proven ability to build and sustain relationships with senior leaders, community partners, and external stakeholders.
• Experience supporting or managing dispersed teams, including mentoring staff and providing constructive feedback.
• Strong data literacy and ability to interpret information to guide decision-making and regional implementation.
• Excellent communication and presentation skills, with the ability to engage leadership, partners, and community audiences.
• Ability to translate organizational goals into practical direction for site or field staff.
• Demonstrated ability to troubleshoot operational, logistical, and relationship-based challenges.
• Must reside in Hampton Roads, Virginia region.

preferred skills

• Experience working with military or military-connected communities.
• Experience in regional program management or overseeing work across multiple locations.
• Familiarity with program implementation and budget/resource management.
• Military-connected candidates are strongly encouraged to apply.

benefits

We’re proud to offer a comprehensive and people-centered benefits package designed to support your well-being both in and out of work:

• Health & Wellness: QSEHRA (Qualified Small Employer Health Reimbursement Arrangement) to help cover your health insurance and medical expenses.
• Time to Recharge: Generous vacation days, sick leave, and compassionate leave—because life happens.
• Summer Fridays: Enjoy shortened hours on Fridays during the summer months.
• 401K: Available immediately upon hire with a 3% employer match.

We believe in flexibility, care, and supporting our team with meaningful benefits that promote balance and sustainability.

Working conditions

The work environment described here is representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The qualified employee will work in a dynamic home office setting, and interact with staff and consultants, and therefore may be subjected to interruptions throughout the workday. The position will require some flexible hours, and when applicable, local and national travel will be required.

EEO/DE&I Statement

MFAN is an equal employment opportunity employer. Employment decisions are made based on qualifications, merit, and organizational needs. MFAN does not discriminate against employees or applicants in any aspect of employment and prohibits harassment of any kind, in accordance with applicable federal, state, and local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.