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2-1-1 – Northwest Florida

If your family were on the verge of homelessness, and you couldn’t pay the rent or mortgage, what resources would you seek, and how would you find them? 211 Northwest Florida, powered locally by United Way of West Florida, is an information and referral service that provides one-stop connections to community resources and services when you need them most. 211 maintains up-to-date information on emergency food and shelter resources; services for families and seniors; connections to healthcare, childcare, and disability services; counseling and mental health services; and so much more.

Simply dial 2-1-1 from any phone. Your call is free, confidential, and help is available 24/7. 211 Northwest Florida provides service to Bay, Calhoun, Escambia, Gulf, Holmes, Jackson, Santa Rosa, and Washington counties in Florida, however, help is available nationwide. Find your local 211 here.

Connect with an I&R Specialist through 211’s new text message service. Simply text your zip code to 898211. This service is available Monday – Friday, 9:00 a.m. – 5:00 p.m.

General Information


1301 W Government St Pensacola, FL 32502

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